🚚 Shipping & Delivery Policy

Bollman Power & Equipment
305 Hwy 30, Rock Falls, IL 61071
815-626-1497
www.bollmanpower.com

Last Updated: January 28th, 2026

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Overview

Bollman Power & Equipment offers shipping and delivery options for select products. Because many items we sell are large, heavy, or require dealer setup, most equipment is available for in-store pickup or local delivery only unless otherwise stated.

Please review this policy carefully before placing an order.

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Equipment Purchases

Tractors, mowers, trailers, package deals, and other large equipment:

Are typically picked up at our dealership or delivered locally by Bollman Power & Equipment

• May require setup, inspection, and orientation prior to delivery

• Delivery fees may apply depending on distance and equipment type

• Delivery availability and pricing will be discussed before finalizing the sale

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Local Delivery

Local delivery is available within a designated service area around Rock Falls, Illinois.

• Delivery fees are based on:

• Distance from the dealership

• Equipment size and weight

• Trailer or transport requirements

• Scheduling occurs after purchase or deposit is completed.

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Parts & Accessory Shipping

Smaller items such as parts, accessories, tools, and merchandise may be shipped:

• Within the continental United States (unless otherwise noted)

• Using standard ground carriers

• Shipping costs will be calculated at checkout or quoted separately

• Expedited shipping may be available upon request.

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Processing Time

Orders for in-stock parts and accessories generally ship within:

• 1–3 business days

Special-order items depend on manufacturer availability and freight schedules.

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Freight & Large Item Shipping

Some equipment or attachments may require third-party freight carriers.

In these cases:

• Freight charges will be quoted separately

• Delivery times may vary

• Customer must be present to receive and inspect the shipment

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Inspection Upon Delivery

Customers must inspect all delivered items at the time of receipt.

Please:

• Note visible damage on the delivery paperwork

• Take photos immediately

• Contact us within 24 hours of delivery if issues are found

• Failure to report damage promptly may limit our ability to file freight claims.

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Incorrect or Damaged Items

If you receive an incorrect or damaged item:

• Contact us immediately at 815-626-1497

• Do not install or operate the product

• Keep all packaging materials

• We will work with the carrier or manufacturer to resolve the issue.

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Title & Registration (Trailers)

For trailers requiring title or registration:

• Customers are responsible for applicable DMV requirements unless otherwise stated

• Taxes, registration fees, and documentation charges are not included in listed prices unless specified

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Special Orders

Special-order products may require:

• A deposit

• Additional lead time

• Deposits are typically non-refundable unless otherwise agreed in writing.

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Weather & Scheduling Delays

Delivery may be delayed due to:

• Weather conditions

• Road closures

• Carrier scheduling

• Manufacturer supply issues

• Bollman Power & Equipment is not responsible for delays outside of our control.

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Contact Us

For shipping or delivery questions, contact:

Bollman Power & Equipment
305 Hwy 30
Rock Falls, IL 61071
📞 815-626-1497
🌐 www.bollmanpower.com